Return Policy

Finelook.com Return Policy

At Finelook.com, we strive to ensure that our customers are completely satisfied with their purchases. However, if for any reason you are not happy with your order, we offer a simple return policy.

Return Timeframe:

• Returns are only accepted within 3 days from the date of delivery. After this period, we are unable to process any return requests.

Return Process:

• To initiate a return, please contact our customer service team within 3 days of receiving your order. You will be provided with instructions on how to return the items.
• The items must be unused, unworn, and in their original condition with all tags and packaging intact.

Refund Method:

• Returns will not be refunded in cash. Instead, you will receive a return credit in the form of a coupon or wallet balance, which can be used on future purchases at Finelook.com.
• This credit is valid for a period of 6 months from the date of issuance.

Non-Returnable Items:

• Certain items such as intimate wear, swimwear, and customized products are non-returnable for hygiene and safety reasons.

Shipping Costs:

• Shipping costs for returns are the responsibility of the customer, unless the return is due to an error on our part (e.g., wrong item or defective product).

We encourage you to carefully review your order before completing the purchase. If you have any questions or need further assistance, feel free to reach out to our customer support team.

Thank you for shopping with Finelook.com!